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Privacy 

Accessing Your Health Information

Accessing Your Health Information

You have the right to access your own health information under Rules 6 and 7 of the Health Information Privacy Code 1994.
If you visit another GP who is not your regular doctor, you can also ask them to share information from your visit with your usual practice, so your records remain up to date.

For more details, you can view our full Health Information Privacy Statement, available on request.

HealthOne

Please note that this practice is contributing to, and accessing healthcare information from HealthOne

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the rules set out in the Heath Information privacy code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.Privacy@pegasus.health.nz

The practice uses AI software to summarise notes for their consultations and phone calls. Your medical information will remain private.

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How We Use AI at Our Practice

At our practice, your health and privacy are our top priorities. To support our doctors and nurses, we use secure AI tools to help summarise medical notes.

This means that after your consultation, the AI may create a brief summary of the notes to make information easier for your healthcare team to review and understand. This helps us:

  • Keep your records clear and consistent

  • Save time so clinicians can focus more on your care

  • Ensure important details are not overlooked

What this does not mean:

  • The AI does not make decisions about your care. All medical decisions are made by your clinician.

  • Your information remains private and secure, in line with strict confidentiality and data protection standards.

We use this technology only as a support tool, with your clinician always in control of your care and your records.

Other resources

Health Information Privacy Statement

I understand the following:

Access to my health information

I have the right to access (and have corrected) my health information under Rules 6 and 7 of the Health Information Privacy Code 1994.

Visiting another GP

If I visit another GP who is not my regular doctor, I will be asked for permission to share information from the visit with my regular doctor or practice.

If I am under six years old or have a High User Health Card, or a Community Services Card, and I visit another GP who is not my regular doctor, he/she can make a claim for a subsidy, and the practice I am enrolled in will be informed of the date of that visit.  The name of the practice I visited and the reason(s) for the visit will not be disclosed unless I give my consent.

Patient Enrolment Information

The information I have provided on the Practice Enrolment Form will be:

  • held by the practice

  • used by the Ministry of Health to give me a National Health Index (NHI) number, or update any changes

  • sent to the PHO and Ministry of Health to obtain subsidised funding on my behalf

  • used to determine eligibility to receive publicly funded services.  Information may be compared with other government agencies but only when permitted under the Privacy Act.

Health Information

Members of my health team may:

  • add to my health record during any services provided to me and use that information to provide appropriate care

  • share relevant health information to other health professionals who are directly involved in my care

Audit

In the case of financial audits, my health information may be reviewed by an auditor for checking a financial claim made by the practice, but only according to the terms and conditions of section 22G of the Health Act (or any subsequent applicable Act).  I may be contacted by the auditor to check that services have been received.  If the audit involves checking on health matters, an appropriately qualified health care practitioner will view the health records.

Health Programmes

Health data relevant to a programme in which I am enrolled (e.g. Breast Screening, Immunisation, Diabetes) may be sent to the PHO or the external health agency managing this programme.

Other Uses of Health Information

Health information which will not include my name but may include my National Health Index Identifier (NHI) may be used by health agencies such as the District Health Board, Ministry of Health or PHO for the following purposes, as long as it is not used or published in a way that can identify me:

  • health service planning and reporting

  • monitoring service quality, and

  • payment.

Research

My health information may be used for health research, but only if this has been approved by an Ethics Committee and will not be used or published in a way that can identify me.

Except as listed above, I understand that details about my health status or the services I have received will remain confidential within the medical practice unless I give specific consent for this information to be communicated.

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Out of Hours/Emergency:

For service out of hours please call (03) 901 6277 and you will be diverted to an after hours service to be triaged and then advised your next steps.

In case of an emergency please call 111

Address

18 Limerick Street

Alexandra

Contact

03-901-6277

Patner links

Opening Hours

Mon - Fri

8:30 am – 17:30 pm

Closed

Weekends and Public Holidays

 

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