Privacy
Accessing Your Health Information
Accessing Your Health Information
You have the right to access your own health information under Rules 6 and 7 of the Health Information Privacy Code 1994.
If you visit another GP who is not your regular doctor, you can also ask them to share information from your visit with your usual practice, so your records remain up to date.
For more details, you can view our full Health Information Privacy Statement, available on request.
HealthOne
Please note that this practice is contributing to, and accessing healthcare information from HealthOne
What is HealthOne?
HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the rules set out in the Heath Information privacy code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.Privacy@pegasus.health.nz
The practice uses AI software to summarise notes for their consultations and phone calls. Your medical information will remain private.
How We Use AI at Our Practice
At our practice, your health and privacy are our top priorities. To support our doctors and nurses, we use secure AI tools to help summarise medical notes.
This means that after your consultation, the AI may create a brief summary of the notes to make information easier for your healthcare team to review and understand. This helps us:
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Keep your records clear and consistent
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Save time so clinicians can focus more on your care
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Ensure important details are not overlooked
What this does not mean:
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The AI does not make decisions about your care. All medical decisions are made by your clinician.
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Your information remains private and secure, in line with strict confidentiality and data protection standards.
We use this technology only as a support tool, with your clinician always in control of your care and your records.
Other resources
Health Information Privacy Statement
Access to Your Health Information
You have the right to access and request correction of your health information under Rules 6 and 7 of the Health Information Privacy Code 2020.
Collection of Health Information
By accepting health care services from this practice, you agree that we may collect information about you from other agencies for the purpose of maintaining an up-to-date health record and providing safe and quality care.
This may include:
From other health providers and shared health records:
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Laboratory, radiology, and other diagnostic results
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Access to authorised national or regional health information systems to support your care (including medical history, test results, and prescribing information)
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Correspondence from hospitals, emergency departments, after-hours providers, specialists, and allied health providers (including discharge summaries and specialist letters)
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Communication with hospitals or specialists to follow up referrals or seek advice, where this results in information being shared.
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Information from screening programmes (e.g., breast, bowel, cervical screening), including results and attendance notifications.
From non-health agencies and organisations:
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Police, legal representatives, Oranga Tamariki, insurance companies, Ministry of Social Development (Work and Income New Zealand), and the Accident Compensation Corporation
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Employers (e.g., fitness for work information)
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New Zealand Police (e.g., firearms licensing information)
Use and Sharing of Health Information
Your health information will be:
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Held securely by the practice.
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Used to provide appropriate care and maintain accurate health records.
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Shared with other health professionals directly involved in your care where necessary.
Information you provide may also be:
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Used by the Ministry of Health to assign or update your National Health Index (NHI) number.
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Shared with your Primary Health Organisation (PHO) and the Ministry of Health to obtain subsidised funding on your behalf.
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Used to determine eligibility for publicly funded services (and may be compared with other government agencies where permitted by law)
Health Programmes, Planning, and Research
Relevant health information may be shared with PHOs or external agencies for programmes you are enrolled in (e.g., immunisation, screening, diabetes care).
De-identified health information (which will not include your name) may be used by health agencies such as Health New Zealand, the Ministry of Health, or PHOs for:
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Health service planning and reporting
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Monitoring service quality
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Payment
Your information may also be used for approved health research, but only where it will not identify you and has been approved by an ethics committee.
Other Disclosures
We may disclose relevant health information:
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If you visit another GP, with your consent (or as permitted for subsidy claims, where only limited information is shared)
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During financial or clinical audits, in accordance with applicable legislation
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To regulators, insurers, indemnity providers, or legal advisers if concerns or complaints are raised about your care.
Except as outlined above, your health information will remain confidential within the practice unless you give specific consent.
Audit and Verification
In the case of financial audits, authorised auditors may review relevant records to verify claims. Where health matters are involved, review will be conducted by appropriately qualified healthcare professionals. Auditors may contact you to confirm services were received.
Your Care Team
Members of your healthcare team may add to and use your health record to ensure you receive safe, coordinated, and appropriate care.
Enrolment Information
Information provided during enrolment will be:
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Held by the practice.
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Shared with the Ministry of Health and PHO for identification, funding, and service eligibility purposes.
Complaints
If concerns are raised about the services we provide, relevant health information may be shared with appropriate organisations to investigate and respond.
Confidentiality
Your health information will remain confidential and will not be disclosed outside the practice except as described above or where required or permitted by law.
