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Privacy 

Accessing Your Health Information

Accessing Your Health Information

You have the right to access your own health information under Rules 6 and 7 of the Health Information Privacy Code 1994.
If you visit another GP who is not your regular doctor, you can also ask them to share information from your visit with your usual practice, so your records remain up to date.

For more details, you can view our full Health Information Privacy Statement, available on request.

HealthOne

Please note that this practice is contributing to, and accessing healthcare information from HealthOne

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne adheres to the principles of the Privacy Act 2020 as well as the rules set out in the Heath Information privacy code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.Privacy@pegasus.health.nz

The practice uses AI software to summarise notes for their consultations and phone calls. Your medical information will remain private.

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How We Use AI at Our Practice

At our practice, your health and privacy are our top priorities. To support our doctors and nurses, we use secure AI tools to help summarise medical notes.

This means that after your consultation, the AI may create a brief summary of the notes to make information easier for your healthcare team to review and understand. This helps us:

  • Keep your records clear and consistent

  • Save time so clinicians can focus more on your care

  • Ensure important details are not overlooked

What this does not mean:

  • The AI does not make decisions about your care. All medical decisions are made by your clinician.

  • Your information remains private and secure, in line with strict confidentiality and data protection standards.

We use this technology only as a support tool, with your clinician always in control of your care and your records.

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Out of Hours/Emergency:

For service out of hours please call (03) 901 6277 and you will be diverted to an after hours service to be triaged and then advised your next steps.

In case of an emergency please call 111

Address

18 Limerick Street

Alexandra

Contact

03-901-6277

Patner links

Opening Hours

Mon - Fri

8:30 am – 17:30 pm

Closed

Weekends and Public Holidays

 

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